Help

Contents



This application is built using code compliant with W3C standards for XHTML and Cascading Style Sheets. The pages display correctly with currently available internet browsers, and the use of standard XHTML code means that future versions of browsers will also display them correctly.

Valid XHTML 1.0 Strict

Valid CSS!

Level Double-A conformance icon,W3C-WAI Web Content Accessibility Guidelines 1.0



Getting Started

This resource is organised by modules. To help you navigate easily, there are several navigation methods used.

General Page Layout

  • Breadcrumbs
  • Horizontal Module links
  • Vertical Links
  • Individual page navigation
  • Bottom Navigation
    • Accessibility Features
    • Sitemap
    • Acknowledgements
    • About this Site
    • About QIA

BreadCrumbs

BreadCrumbs

A breadcrumb is situated at the top of the screen, below the main QIA logo. The breadcrumb shows your current position at all times and allows for easy navigation backwards.


Horizontal Module links

Horizontal Module links

The horizontal modules link is situated below the breadcrumbs, displaying the current and other modules that can be accessed.


Vertical Links

Vertical Links

Each module includes a number of content screens that can be accessed via the menu on the left-hand side of the screen.


Individual page navigation

Individual page navigation

Some screens include slides of related information. These can be navigated via the Previous and Next buttons.


Bottom navigation

Bottom navigation

The navigation bar at the bottom of the screen is visible at all times.

  • Accessibility features - opens the Accessibility preferences
  • Sitemap - opens the Sitemap page
  • Acknowledgements - open Acknowledgments
  • About this site - opens About this site
  • About QIA - opens About QIA
  • Help - opens this help file.

There is instructional text on most screens to guide you through the recommended route.


Acknowledgements

Here you can see people and organisations that have helped in the development of this site.


About this site

Here you find out basic information about this site.


About QIA

Here you can find out more about the Quality Improvement Agency (QIA).


Resources

In the Resources page you can download all material related to this resource. Refer to Downloadable documents for more information on file types.


Sitemap

You can see a layout of the complete resource. Pages are indented, indicating they are below and related to the above heading.

Within Sitemap, you can navigate to any page by clicking the heading link.

Further information

Two-key navigation

You can navigate this resource by using a mouse or other pointing device. Alternatively, you can use two-key navigation:

Press the TAB key to move to the next item on the screen

Press the SHIFT+TAB keys to move to the previous item on the screen

Press the ENTER key to select an item (for example, a menu item)

The TAB order has been set to aid users who are accessing this resource with accessibility software. This means the items are presented in a logical and useful order, rather than starting each time at the top left-hand corner.

Technical note: we use the TABINDEX attribute to provide two-key navigation. This functionality is not supported by all types of browsers.


Video

QuickTime

Some screens include QuickTime movies. When the movie is loading, you will see the QuickTime logo in the movie window.

You can use the control bar under the video window to play, pause, stop and jump to different points on the timeline.

Double-clicking your mouse or pointing device will pause the video, and double-right clicking your mouse will resume play.

You can also control the video using key presses when the video is selected:

Play and stop: press the [Space] bar

Step movie forward and backward: press the [Right] and [Left] arrow keys

Change the audio volume: press the [Up] and [Down] arrow keys.

Flash

Some screens include Flash movies. These display animation, with some screens offering interactivty.

Click the play icon to start and then pause the video.

Drag your mouse along the slider to move the video to a desired section.

You can also use the volume slider to adjust the volume level.


Accessibility features

Web Accessibility Initiative

This website endeavours to conform to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 1.0. The Accessibility Guidelines explain how to make web content accessible to people with disabilities. Conformance to these guidelines helps to make the web more accessible to users with disabilities and benefits all users.

There may be some pages that do not conform to all the guidelines. While every effort is made to ensure the whole site complies, this is an ongoing process and some content may not yet reach the standards in all areas.

W3C validation service

This website is built using code compliant with World Wide Web Consortium (W3C) standards for XHTML and Cascading Style Sheets(CSS). W3C is the governing authority on web development standards and practises. The site displays correctly with current browsers, and using standard XHTML code means that any future browsers will also display this website correctly.

Visual design

This site uses Cascading Style Sheets (CSS) for visual layout. If your browser or browsing device does not support stylesheets, the content of each page is still readable.

Images

All content images used in this site include descriptive ALT attributes. NULL attributes are used for any purely decorative graphics or layout.

Increasing text size

If you find the text on this site is too small, you can change it easily in your browser settings. To do this you should simply adjust your browser's settings.

  • If you use Microsoft Internet Explorer, go to the View menu, select Text Size and then select either Larger or Largest.

For more help on setting text sizes for your browser. Please visit www.techdis.ac.uk

Changing colours

Changing the site's background colour can be particularly useful for users who rely on magnification technology, since white can produce an uncomfortable glare. It is also possible to change the colour of body text on the site. Both can be achieved by changing preferences in your browser:

  • If you use Microsoft Internet Explorer, go to the Tools menu, select Internet Options, select Colours and make changes to text and background colours in the Colours panel.

For more help on changing colours for your browser please visit www.techdis.ac.uk

Access keys

Access keys are a combination of key presses which provide quick and easy access to common pages.

The access keys for this website are:

  • N = Next slide
  • V = Previous slide
  • P = Accessibility features
  • E = Enlarge video (press again to reduce video)
  • 1 - 6 = The menu options at the top of the page.

How you operate these access keys depends on the browser that you use.

  • Internet Explorer - hold down the Alt key and select the number/letter of the access key, then press ENTER.
  • All other browsers - please refer to the Help section of your browser.

Set your own preferences in Accessibility features

You can set up accessibility preferences by selecting the Accessibilty features from the bottom navigation bar.

Within Accessibilty features, you can choose from the following options:

Which video format would you prefer?

Some video sequences are available in two formats (QuickTime and Flash). Here you can choose which video format you prefer.

Automatically enable subtitles on QuickTime videos

Subtitles are available for all QuickTime video sequences. You can choose to enable subtitles automatically or not.

Which colour scheme would you prefer?

You can choose one of four high or low contrast screen displays.

You can also choose the "Browser-specified colours" option. Most web browsers allow you to change text, link, and background colors. You may also set your colour preferences to override those of most web documents. Refer to the Help section in your browser for more information.

Once you have made you changes click Apply Changes to set the changes. Click Default Settings to return to the initial settings. Click Cancel Changes to cancel any changes made.


Downloadable documents

Some pages have a links and / or a downloads section to the right-hand side of the screen. Here you can follow a related link and / or download a related file. The download section displays an icon indicating the file type as well as the size in KiloBytes (KB). When you hover your mouse over the text a long description will appear. The file(s) will be one of the following formats.

Rich Text Format (RTF)

Where practical, documents have been supplied in Rich Text Format (RTF) to ensure accessibility and to enable you to edit them. You will need text editing software such as Microsoft Word to access these documents.

Microsoft PowerPoint (PPT)

Microsoft PowerPoint presentations are also included. To help make these accessible, we have included descriptions of the screen content in the notes fields.

Portable Document Format (PDF)

Some documents have been supplied in Portable Document Format (PDF). You will need Adobe Reader 6.0 or higher to open these documents.

Microsoft Word (DOC)

Microsoft Word documents can be opened using Microsoft Word or an appropriate viewer. Refer to troubleshooting for more information.

Microsoft Excel (XLS)

Microsoft Excel documents can be opened using Microsoft Excel or an appropriate viewer. Refer to troubleshooting for more information.

Microsoft Publisher (PUB)

Microsoft Publisher documents can be opened only using Microsoft Publisher.


Troubleshooting

Cookies

If your browser has cookies switched off this will affect the performance of the resource. For example, you will not be able to keep your accessibility preferences or choose an alternative player type. For advice on enabling cookies we suggest you contact your system administrator.

Screen size

You computer screen needs to be set to a minimum specification of 800 x 600 otherwise you may experience difficulty using this resource.

JavaScript

To use this resource, your browser needs to be JavaScript enabled. For advice on enabling Javascript we suggest you contact your system administrator.

Notes for screen reader users

Documents, including video transcripts, open in a new browser window. You should maximise the window to get access to the full text.

We recommend that you configure your screen reader to use the most verbose settings in order to maximise accessibility.

I'm having difficulty watching video

If you are having trouble viewing video you will probably need to either update your video software or change your video preferences to opt for a different viewer.

These links will open new windows.

Download the latest version of QuickTime - will open a new window

Download the latest version of Flash Player - will open a new window

To alter your video viewing preferences, view the help topic Which video format would you prefer? in the Accessibilty features section.

I'm having difficulty viewing a PDF file.

Try downloading the latest version of Acrobat Reader. Follow the prompts to download it and then try viewing the file again.

If you are still unable to view the file speak to your IT department as there may be something in your configuration preventing you from viewing the file.

This link will open a new window.

Download Acrobat Reader - will open a new window

I'm having difficulty viewing a Microsoft Word document

If you don't have a current version of Microsoft Word try downloading the latest version of Word Reader. Follow the prompts to download it and then try viewing the file again.

If you are still unable to view the file speak to your IT department as there may be something in your configuration preventing you from viewing the file.

This link will open a new window.

Download Word Reader

I'm having difficulty viewing a Microsoft Excel document

If you don't have a current version of Microsoft Excel try downloading the latest version of Excel Viewer. Follow the prompts to download it and then try viewing the file again.

If you are still unable to view the file speak to your IT department as there may be something in your configuration preventing you from viewing the file.

This link will open a new window.

Download Excel Viewer

I'm having difficulty viewing a Microsoft PowerPoint document

If you don't have a current version of Microsoft PowerPoint try downloading the latest version of PowerPoint Viewer. Follow the prompts to download it and then try viewing the file again.

If you are still unable to view the file speak to your IT department as there may be something in your configuration preventing you from viewing the file.

This link will open a new window.

Download PowerPoint Viewer


Help

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