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1.5Reflective listening

Overview

Reflective listening is a technique that helps you demonstrate and develop empathy with a learner.

Reflecting back to the learner what they've said can help them think through and explore their mixed feelings.

It is the learner's task, not yours, to resolve any doubts they have about the benefits of change.

This module looks at the different types of reflection and the benefits of using this skill.

Select Benefits of reflection from the Tutorial menu on the left to move to the next screen.

An E2E tutor with 'Trevor'

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